betjd Privacy Policy Your Information Is Protected

Last Updated: January 2026

betjd ("we", "us", or "platform") is a trusted online gaming and betting platform in Bangladesh. When you use the betjd website or services, certain personal information is collected into our system. In this privacy policy we explain what information is collected, how it is used, who it may be shared with, and what steps we take to protect your information. Please read this policy carefully — it provides important information about your rights and our responsibilities.

By registering an account on betjd or using our services, you are giving your consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform.

Data Collection and Use

1. What Information We Collect

betjd may collect the following types of information to improve your platform experience and ensure safe service:

Identity Information: Your full name, date of birth, national ID or passport number (if verification is required), username, and password.
Contact Information: Email address, mobile number, and residential address.
Financial Information: Transaction history, deposit amounts, withdrawal amounts, and information related to payment methods (such as partial account numbers for bKash, Nagad, Rocket, or Upay). We never store your full mobile banking PIN or password.
Technical Information: IP address, browser type and version, device information, operating system, referral URL, and duration of use.
Gaming Activity: Play history, bet amounts, win and loss records, and time spent on the platform.
Communication Logs: Records of communications you make through our live chat support or by email.

2. How We Collect Information

betjd collects your information in the following ways:

Directly from you: When you create an account, update your profile, manage transactions, or contact our support.
Automatically: Through your browsing experience using cookies, web beacons, and similar tracking technologies.
From third parties: By receiving necessary information through payment processors or identity verification services.

We collect only the information that is necessary and fair for providing our services.

3. Purposes for Using Information

betjd uses collected information for the following purposes:

Managing and verifying your account.
Processing deposits, withdrawals, and other financial transactions.
Ensuring the security of our platform and preventing fraud and illegal activity.
Providing you with customer support, bonus, and promotion information.
Improving the quality of our services and developing new features.
Supporting responsible gaming practices and ensuring the protection of minors.
Meeting applicable legal and regulatory obligations.
With your consent, keeping you informed about special offers and updates.

4. Cookies Policy

betjd uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help keep website functions running. We use the following types of cookies:

Essential Cookies: Required to keep your login session active and ensure secure transactions.
Performance Cookies: Used to analyse which sections of our website are used most.
Functional Cookies: Help remember your preferences, such as language selection.

You can control or disable cookies from your browser settings. Please note that disabling certain cookies may limit the functionality of the platform.

Data Sharing and Protection

5. Sharing Information with Third Parties

betjd does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
Identity Verification Services: Trusted third-party services may be used for account verification.
Legal Obligations: If there is a legal order or directive from a government authority, information may be provided in accordance with the law.
Fraud Prevention: Limited information may be shared with security partners for fraud detection and prevention.

The third-party organisations we work with are contractually bound to uphold our privacy standards and may use your information only for the specified purposes.

6. Data Security Measures

betjd takes industry-standard technical and organisational measures to keep your information secure:

SSL Encryption: 256-bit SSL/TLS encryption technology is used when transmitting data on our platform.
Firewall Protection: Robust firewall systems protect our servers from unauthorised access.
Two-Factor Authentication: Two-factor authentication is available to protect your account.
Restricted Access: Only authorised staff can access your information, and their activity is logged.
Regular Security Audits: Our systems undergo regular security testing.
Data Backup: Your information is backed up on secure encrypted servers.

While we take the highest security measures, it is not possible to guarantee that data transmission over the internet is 100% secure. If you notice any security issue, please inform our support team immediately.

7. Data Retention Period

betjd retains your personal information only for as long as it is necessary or legally required:

Relevant information is retained for the entire period your account remains active.
Financial and legal records may be retained for a specified period even after an account is closed.
For legal claims, disputes, or investigations, relevant information is kept for as long as necessary.
Information retained for marketing purposes is deleted after you withdraw your consent.

8. International Data Transfers

In operating betjd, your information may be processed on servers located outside Bangladesh. In such cases we ensure that:

Adequate data protection measures are in place in the country or region to which data is transferred.
The receiving organisation follows a privacy policy consistent with our standards.
The protection standards described in this privacy policy apply to any international transfer.

Your Rights and Obligations

9. Your Data Rights

As a betjd user you have the following rights:

Right of Access: The right to know what information we hold about you.
Right to Rectification: The right to request correction of any inaccuracies in your information.
Right to Erasure: The right to request deletion of your information in certain circumstances (though this may not be fully possible where legal obligations exist).
Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
Right to Withdraw Consent: The right to withdraw consent given for marketing communications at any time.
Right to Complain: The right to contact us if you have any concerns about the handling of your information.

To exercise these rights, contact our support team via live chat or email.

10. Protection of Minors

betjd is for users aged 21 and above only. We do not knowingly collect personal information from minors. If we suspect that a user is under 21, we will suspend their account and take the necessary steps.

Parents and guardians are requested to monitor their minor children's internet use and to inform us immediately if a child attempts to open an account.

11. User Obligations

When using the betjd platform, you are required to comply with the following:

Provide accurate and truthful information at the time of registration.
Keep your account login details confidential and do not share them with any third party.
Update your profile immediately if any of your information changes.
Notify us if you suspect any unauthorised use of your account.
Do not manage an account on behalf of any third party.

12. Links to Third-Party Websites

The betjd platform may occasionally reference third-party websites. betjd is not responsible for the privacy policies or data collection practices of these external sites. We recommend that you read the privacy policy of any third-party site before using it.

Policy Changes and Contact

13. Changes to the Privacy Policy

betjd may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

By publishing a notice on the website.
By sending a message to your registered email.
By sharing important updates through live chat.

Continuing to use the platform after changes means you are giving your consent to the new policy. We therefore recommend reviewing this page regularly.

14. Response to Data Breaches

If a data security breach occurs for any reason and it affects your personal information, betjd will take the following steps:

Our security team will begin an investigation immediately after the incident is identified.
Affected users will be notified by email as quickly as possible.
Clear information about the extent of the breach and potential risks will be provided.
Necessary technical measures will be taken immediately to prevent further harm.
Relevant authorities will be notified in accordance with legal obligations.

15. Applicable Law and Jurisdiction

This privacy policy has been drawn up in accordance with applicable international data protection principles and the rules of betjd's operational framework. For any dispute or ambiguity relating to this policy, we recommend attempting to resolve the matter by contacting betjd directly.

The Bengali version of this privacy policy will be considered the primary document, and in the event of any conflict with a translation, the Bengali version will take precedence.

Privacy Contact

If you have any questions or concerns about this privacy policy or your personal information, please contact us.

[email protected]

Our support team is available 24 hours a day, 7 days a week to assist you in Bengali via live chat.